Blocked Adobe Stock Account for Nearly Two Months – Need Advice

I’m posting here in the hope that someone can help me understand what to do next. I’ve been an Adobe Stock contributor for 6 years, and I’m a top seller with a large portfolio of videos, photos, animations, illustrations, and AI-generated content.

My account has been blocked since October 17, 2024—almost two months now. During this time, I’ve made multiple attempts to resolve the issue:

• Sent around 10 emails.
• Used the “Contact Us” link 3 times.
• Filled out the appeal form once.

Despite all this, I’ve received no meaningful updates about my account status or even the reason for the block—just total silence.

I’ve also had several live chats with customer support through the virtual assistant, and each time I was assured that the Contributor Support Team would contact me shortly. However, the only email I’ve received contained no information about my status or a timeline for reactivation.

I’ve reached out via social media (Facebook, Instagram, Twitter), and while I was told that the issue would be resolved shortly, I’ve yet to see any progress.

For nearly two months, I’ve been left without my main source of work and income, with $1,500 stuck in my Adobe account, a declining portfolio, and constant stress—all without any clarity on what’s happening or when this will be resolved.

What else can I do? Any advice or insights would be greatly appreciated.

Thank you.

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