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A
Abdullah321485080j6w
Participant
September 8, 2023
Answered

Blocked contributors account for no reasons

  • September 8, 2023
  • 3 replies
  • 721 views

I submitted a payout request for $47.00. However, my account was blocked 6 days later without any explanation.

I have been a contributor to Adobe Stock and I have never had any problems with my account before. I have always submitted high-quality content and I have never violated the Adobe Stock Contributor Agreement.

I am not sure why my account was blocked, but I would like to know why so that I can avoid making the same mistake in the future. I would also like to be able to access my earnings.

 

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    Correct answer jacquelingphoto2017

    Hi @Abdullah321485080j6w ,

    Please check your inbox for any correspondence from Adobe. If you do not find it in your inbox check your spam or any other folder your mail app has. To get the answer to your question you need to contact Adobe via the contact link on your account page or if you find the e-mail, the contact link therein. 

    No one on the forum can answer your questions. We have no access to your account.

    Best wishes

    Jacquelin

    3 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 8, 2023

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    ABAMBO | Hard- and Software Engineer | Photographer
    RALPH_L
    Community Expert
    RALPH_LCommunity Expert
    Community Expert
    September 8, 2023

    Contact Adobe contributor support and then wait for an answer. 

    Accounts are not blocked for no reason. Usually, repeated offenses against the terms or trying to influence the search results by buying the same image.

    A
    Abdullah321485080j6wAuthor
    Participant
    September 8, 2023

    They have no answer to reply my query, or they just don't want to pay there contributors just blocked my account when i start taking withdraw

     

    RALPH_L
    Community Expert
    RALPH_LCommunity Expert
    Community Expert
    September 8, 2023

    You have to wait. There is no way around that. According to the terms that you agreed to, Adobe is not required to reopen your account and is not required to payout any owed earnings. Even without cause. You agreed to this. So why are you in such an outrage? Work on other products and if you can, submit to other agencies. When and if your account is reopened, submit those objects.

    jacquelingphoto2017
    Community Expert
    jacquelingphoto2017Community ExpertCorrect answer
    Community Expert
    September 8, 2023

    Hi @Abdullah321485080j6w ,

    Please check your inbox for any correspondence from Adobe. If you do not find it in your inbox check your spam or any other folder your mail app has. To get the answer to your question you need to contact Adobe via the contact link on your account page or if you find the e-mail, the contact link therein. 

    No one on the forum can answer your questions. We have no access to your account.

    Best wishes

    Jacquelin

    A
    Abdullah321485080j6wAuthor
    Participant
    September 8, 2023

    They are not even replying. Just a [moderator removed expletive] website 

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