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December 6, 2024
Question

can I create a new account with the same name, profile, and financial information?

  • December 6, 2024
  • 1 reply
  • 93 views

My account was closed (for reasons of too many similar pictures). Can you please restore my account? Or if that's not possible, can I create a new account with the same name, profile, and financial information?

This topic has been closed for replies.

1 reply

daniellei4510
Community Expert
Community Expert
December 6, 2024

Was your account closed permanently, or are you waiting to hear if it will be restored following Adobe's investigation? Do not create a new account, especially if the latter, or you will be banned again for having multiple accounts. Also, how do you know why having too many similars was the reason your account was disabled? Too many similars is usually the result of submitting too many similar AI assets, when only 3 are normally allowed.

 

In any case, you are not addressing Adobe here but contributors like yourself and we can not be of help with regard to getting your account restored.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.