Can't access Contributor or anything regarding my account

Forum|Forum|8 years ago
December 13, 2017
3 replies
405 views

I need some advice ASAP. I have contacted Adobe via chat and all that person could tell me was "the problem is on your system" (that could be thousands of problems).

The issue is, whenever I click on "Sell" (from stock.adobe.com) or "Manage Account" Chrome, Safari, and Firefox all tell me I'm going to an unsafe site and I'm not allowed to visit. I've attempted to change some settings in my security settings, but nothing is working!

Image of what I'm seeing attached.

This topic has been closed for replies.

Correct answer jellyrollKC

Further information on this (I'm starting to think this is a network error because all of my devices are blocking contributor.stock.adobe.com -- Mac, Windows, doesn't matter)...

H

hotfreshcroissant

Participant

Update: This was a network issue. The website worked correctly everywhere but my home. I had a tech from AT&T come out, run through the cable connections inside and outside the home, and run some diagnostics.

Working great now!

J

jellyrollKCAuthorCorrect answer

Participant

Further information on this (I'm starting to think this is a network error because all of my devices are blocking contributor.stock.adobe.com -- Mac, Windows, doesn't matter)...

MatHayward

Legend

I'm not sure. I checked the account you created today and it looks to be in good working order. Since you created the account is that an indication you have resolved the issue you have been facing?

-Mat

H

hotfreshcroissant

Participant

Is it possible my internet provider is the problem? I happened to get on a different network yesterday and was able to get into the Contributor page. I'm back home and it's all blocked again.

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