Can't access my contributor account

Forum|Forum|5 months ago
October 23, 2025
2 replies
117 views

Hi,

I have a Fotolia account that I transfered over to Adobe years ago, keep getting notices about image sales from time to time and can't access my account. My username is Devolution. It is tied to my personal email address which I used here to log in but there is no content in my account, and I can't find a way to speak to Adobe about resolving this issue. I have content online, you can see it and I get sales notices to my email but can't use my username to login, reset passwords, or see this account. How do I get someone from Adobe to help me with this?

Garth

Abambo

Community Expert

Your username is irrelevant. Your Adobe ID is your e-mail address. You need to sign in with the Adobe ID that is connected to the e-mail.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

Fotolia is long since dead.

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

Nancy O'Shea— Product User & Community Expert

G

Garth2716221325i0

Participant

Hi - Please take the time to read my post fully - I transfered my Fotolia account over to Adobe Stock and can't access the new account created using either the email my sales notifications come to nor the username Devolution. I have sales on Adobe Stock, can't access my account, portfolio or sales dashboard. I need help accessing the account with the user name Devolution.

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