Can't connecte to my old Fotolia account and synchonyse to my ADobe ID
- June 22, 2021
- 返信数 1.
- 233 ビュー
Hi everyone,
The support of Adobe redirected me to the forum because they can't help me.
I have an old Fotolia account. Recently we want to sell content on Adobe Stock with my team and when I want to connect to Adobe Stock, Adobe stock say to me that he detecte I have a Fotolia account (two to be precise). I choose an of them, enter my password to associate my old Fotolia account to my Adobe ID and...not working. Error message saying Authentification fail.
I ve change my passexord two time, no matter, it's steal impossible to connected to my old Fotolia Account.
How can I Sell content on Adobe Stock in that condition ? Apparently, associated my olf Fotolia account to my Adobe ID is an obligation to do, but since I can't connect to my old Folotia account, it's complicated in taht condition.
Someone can help me ? I ve speak and be redirected to three differents Adobe Support services and they can't help me....
