Can't enter to portfolio

I regullary receive Daily Earnings Reports to my e-mail -[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]. But on web-page https://contributor.stock.adobe.com/ I can't see (find) my portfolio. I see: "New account creation is not available at this time." But I don't want to create new account. I need my old one.