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Participating Frequently
July 14, 2023
Question

Can’t Get Any Help from support

  • July 14, 2023
  • 1 reply
  • 120 views

I received an apology email from support contributor support who ASKED ME if I had received any email informing me of something. No email.

I'm in the dark. What is she talking about?

She said that my payout button may be disabled during an investigation!

 

What investigation and of what!?

 

My contributor account is several years old.

Then support refuses to respond when I ask what they are referring to.

 

Cryptic and then they don't reply.

Who can I talk to about this?

why can't I get any I get any I get any real information from support?

have I been singled out for this strange treatment and why?

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
July 14, 2023

Can you sign in? If so, you are OK and you can check if the payout button is active. Be careful not to get scammed. Use the official way to check with contributor support. Need help? (Stock Contributor Support) 

 

Please note also, that nobody can help you here. You will need to pass via contributor support, and contributor support is currently strongly solicited. So be prepared to have to wait.

ABAMBO | Hard- and Software Engineer | Photographer