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Participant
October 10, 2021
Question

Can't open my tax form

  • October 10, 2021
  • 2 replies
  • 605 views

I can't fill up my tax form because I constantly get an error trying to open it. I already tried doing it on mozilla and chrome to no avail. How can I fix it?

2 replies

Participant
January 21, 2025

Whats the solution for this problem? I have the same issue - not able to open my tax form. Already tried different browser (chrome, mozilla, safari, edge) and also cleared cookies/browser history. No answer from Adobe tax support as well.

 

Please help.

RALPH_L
Community Expert
Community Expert
January 22, 2025

Contact contributor support. After a ticket has been created, they will give you information on contacting the tax department which is responsible for coordinating issuess on pages dealing with tax. 

Nancy OShea
Community Expert
Community Expert
October 10, 2021

What is the error message?

 

 

Nancy O'Shea— Product User & Community Expert
Pixey0D44Author
Participant
October 10, 2021

It simply says there was an error while opening my Form.

Nancy OShea
Community Expert
Community Expert
October 10, 2021

Did you open the Tax form in the latest version of Acrobat?

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

 

Nancy O'Shea— Product User & Community Expert