Skip to main content
Participant
Oct 10, 2021 6:35 PM UTC
Question

Can't open my tax form

I can't fill up my tax form because I constantly get an error trying to open it. I already tried doing it on mozilla and chrome to no avail. How can I fix it?

10 replies

Participant
Jan 21, 2025 11:16 AM UTC

Whats the solution for this problem? I have the same issue - not able to open my tax form. Already tried different browser (chrome, mozilla, safari, edge) and also cleared cookies/browser history. No answer from Adobe tax support as well.

 

Please help.

Translate
RALPH_L
Community Expert
Community Expert
Jan 22, 2025 6:26 AM UTC

Contact contributor support. After a ticket has been created, they will give you information on contacting the tax department which is responsible for coordinating issuess on pages dealing with tax. 

Translate
Nancy OShea
Community Expert
Community Expert
Oct 10, 2021 7:08 PM UTC

What is the error message?

 

 

Translate
Nancy O'Shea— Product User & Community Expert
Pixey0D44Author
Participant
Oct 10, 2021 7:35 PM UTC

It simply says there was an error while opening my Form.

Translate
Nancy OShea
Community Expert
Community Expert
Oct 10, 2021 8:11 PM UTC

Did you open the Tax form in the latest version of Acrobat?

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

 

Translate
Nancy O'Shea— Product User & Community Expert