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C
CasuaL
Participant
November 7, 2016
Answered

Can't request payment

  • November 7, 2016
  • 1 reply
  • 391 views

Hi,

I am unable to request payment, the button is greyed out. The total amount of income is over $50,- and my tax information has been validated.

Please help.

Thanks.

Regards,

Roman

    This topic has been closed for replies.
    Correct answer MatHayward

    Hi Roman,

    Your account must be active for a minimum of 45 days before you can submit your first payment request. You are not quite there yet. Once that initial time limitation has passed you will be able to submit your first payment request. There are no additional time limits from then on.

    Thank you for your patience,

    Mat Hayward

    1 reply

    MatHayward
    MatHaywardCorrect answer
    Legend
    November 7, 2016

    Hi Roman,

    Your account must be active for a minimum of 45 days before you can submit your first payment request. You are not quite there yet. Once that initial time limitation has passed you will be able to submit your first payment request. There are no additional time limits from then on.

    Thank you for your patience,

    Mat Hayward

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