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August 31, 2018
Answered

Can't upload fotos for selling

  • August 31, 2018
  • 3 replies
  • 614 views

I have a trouble with going to contributor page. It doesn't open!

I have Adobe account som monthes. Every weak I upload fotos for selling and never have problem. But from Sunday I have! I can open every page on Adobe. I can go to my account. But I couldn't open contributor page. May be sombody knows the solution for this problem? I want to upload and sell my fotos without creating a new account.

This topic has been closed for replies.
Correct answer Abambo

People from Russia have reported problems and using a VPN did help them. On the Adobe side there are no restrictions.

3 replies

jacquelingphoto2017
Community Expert
Community Expert
September 1, 2018

Hi irenthess

Sorry for the inconvenience. If it is that you're uploading vector images, that upload is temporarily disabled. If you're not uploading vector images, please let us know so that we can try to access further information to assist you.

Regards

JG

September 1, 2018

Hi, jacquelingphoto2017jacquelingphoto2017!

I try to upload just fotos, not vector images.When I push upload button I wait for a long time and as a result I see blank page with a text: I

ERR_CONNECTION_TIMED_OUT

I cleaned my cache, changed some browsers, tried from different devices - there is no results!

I'm from Russia. Yesterday I found some information on a Forum about stocks. Some people wrote about the same problem. And they apologized that the problem is with provider. And it is nessesory enter on Adobe site with help of VPN. I don't try yet but may be it really help.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 1, 2018

People from Russia have reported problems and using a VPN did help them. On the Adobe side there are no restrictions.

ABAMBO | Hard- and Software Engineer | Photographer
August 31, 2018

What is the error you get when you attempt to access the contributor pages?

As a first step you could try clearing your browsers cache.

andreys12927889
Participant
August 31, 2018

ERR_CONNECTION_TIMED_OUT

I tried from to open page from other devices & browthers.  No success((

twaritar3263062
Participating Frequently
August 31, 2018