Skip to main content
Participant
Oct 9, 2025 8:38 AM UTC
Question

Can’t verify phone number for Adobe Stock account (Bangladesh)

Hi,
I’m trying to verify my phone number while creating an Adobe Stock account, but I keep getting this error:
“An error occurred while performing this action. Please try again later.”

I’m from Bangladesh and I tried different numbers (Airtel and Banglalink), but it didn’t work.
Please help me verify my account.

Thank you!

3 replies

Participant
Oct 25, 2025 8:38 AM UTC

Same problem for me how to solved it ???

 

Translate
Participant
Oct 9, 2025 1:35 PM UTC

It happens to many contributors from BD...but don't worry.... wait at leart 24H... then try again...hope it'll work for you...

Translate
Nancy OShea
Community Expert
Community Expert
Oct 10, 2025 12:30 AM UTC

And Pakistan, too. 

It must be something with the regional phone services.

 

Translate
Nancy O'Shea— Product User & Community Expert