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January 25, 2025
Question

Can the account be recovered?

  • January 25, 2025
  • 3 replies
  • 214 views

I have tried to contact them many times and they are not responding.
Tell me if I can get this account back

This is my first time

 

{Adobe ID or Member ID: 211892140}

 

 

3 replies

January 26, 2025

Dear friend.

 

they are doing this to me too my design will not match anyone else.

I have submitted many similar designs which is why it was blocked but they could have considered it as a cancellation

What will happen if the account is blocked

Nancy OShea
Community Expert
Community Expert
January 26, 2025

Adobe likely detected suspicious account activity.
1) Unusual sales or refunds.
2) Unauthorized use of protected Brand Names in keywords/descriptions.
3) Content spamming. Using multiple accounts to artificially boost sales or bypass submission limits.
4) Complaints / 'Take Down Notices' from customers or 3rd parties.
5) Violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

 

Check your email spam folder. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

Good luck.

 

Nancy O'Shea— Product User & Community Expert
January 25, 2025

Please tell me why my account has been blocked.

daniellei4510
Community Expert
Community Expert
January 25, 2025

We are contributors like yourself, not Adobe employees, and we do not have that information. Nor do we know when you can get your account back, if at all, depending on the severity of the violations in question.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
January 26, 2025

Dear friend they are doing this to me too my design will not match anyone else.

I have submitted many similar designs which is why it was blocked but they could have considered it as a cancellation

What will happen if the account is blocked

Jill_C
Community Expert
Community Expert
January 25, 2025

We are a Community of fellow Contributors. No one here can advise if your account will ever be restored, and you will receive no response from Adobe reps in this forum.

Jill C., Forum Volunteer
January 25, 2025

I want to know if I can get my account back.

Jill_C
Community Expert
Community Expert
January 25, 2025

Did you read my response above?  "No one here can advise if your account will ever be restored, and you will receive no response from Adobe reps in this forum."

Jill C., Forum Volunteer