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October 23, 2026
Question

Cannot create Adobe Stock Contributor account — Adobe ID originally registered in Russia, now living in Israel

Unable to create an Adobe Stock Contributor account — need help

Hi everyone!

I’m trying to register my first Adobe Stock Contributor account, but I’m unable to proceed.

I created my Adobe ID in Russia several years ago, and I now live in Israel. I have never had an Adobe Stock Contributor account.

When I open contributor.stock.adobe.com, I immediately see the following message:

“New account creation is not available at this time.”

The “Link my Adobe ID” option is not available either.

I contacted Adobe Support, but they told me that I can change the country associated with my Adobe ID only by purchasing a subscription. I don’t have an active subscription and would prefer not to pay for one just to register as a Contributor.

Has anyone experienced the same issue? Is there a way to resolve this or update the country associated with an Adobe ID without purchasing a subscription?

Any advice would be greatly appreciated. Thank you!

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    October 24, 2026

    Russia is geo-resriicted due to international sanctions. Sorry.

    You need to create a NEW Adobe account ID & password under a different email for your new regional address.

     

    Hope that helps.

     

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    Nancy O'Shea— Product User & Community Expert