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Participant
September 21, 2026
Answered

Cannot create Adobe Stock Contributor account – Belarus

  • September 21, 2026
  • 3 replies
  • 29 views

Hello. I am trying to create a new Adobe Stock Contributor account. My Adobe ID was created successfully, my email is verified, and my Belarusian mobile phone number has been added. However, when I open the Contributor Portal, I see the message: “New account creation is not available at this time.”

I also cannot access Contributor Support because it redirects me back to the same page. Could you please confirm whether new Adobe Stock Contributor accounts are currently available for residents of Belarus, or whether this is a technical issue with my account? Thank you.

    Correct answer Nancy OShea

    Due to international trade sanctions, Belarus is a geo-restricted region.  Sorry. 

     

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    September 21, 2026

    Due to international trade sanctions, Belarus is a geo-restricted region.  Sorry. 

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    September 21, 2026

    use a mobile phone’s update (non-opera) browser with wifi disabled

    Participant
    September 21, 2026

    I tried exactly as suggested:
    – VPN disabled
    – Wi-Fi disabled
    – Chrome browser
    – only my Belarusian SIM enabled
    – mobile data through the Belarusian carrier
    – email verification completed successfully

    I still receive the same message: “New account creation is not available at this time.”

    Could you please confirm whether new Adobe Stock Contributor accounts are currently available for residents of Belarus, or whether this is a regional restriction?