Participant

Question

cannot upload

16 replies
624 views
Translate

I also can't upload photo/video files, when I upload the file it takes a long time to load, after it finishes loading this notification appears

Troubleshooting

Abambo

Community Expert

Thry with a small dummy vector file. You can delete it, after uploading. Sometimes, it's simply the stability of the network that is the cause of the trouble. A small file will prove that at least theoretically, the upload works.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Offset

Participant

Same issue for me too. Tried uploading png and vector files. All time out with the same error you have reported.

Translate

Abambo

Community Expert

Check your internet connection.

Check your computer configuration.

Clear cache and cookies.

Use a different computer.

Use a different network (cell, home, work, public hotspot).

Sometiomes Adobe is the cause. This may help: https://status.adobe.com/#/

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

OK, It looks like this is an Adobe issue. Let us know if it works again. If not, contact contributor support.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

GS studio

Participant

Same for me. Is it possible that Adobe is making some changes to the way it verifies uploaded content?

Translate

GS studio

Participant

Now is showing all my uploaded files in upload section. Interesting.

Translate

Jill_C

Community Expert

When such upload problems have occurred in the past, some Contributors have reported that the images do eventually show up, so it's best not to start any duplicate uploads.

Translate

Jill C., Forum Volunteer

V

valérie5D22

Participant

It's the same forme since today. It's because I have a new IMAC under Sequoia 15.3.1 ?

Translate

Abambo

Community Expert

It's because I have a new IMAC under Sequoia 15.3.1 ?

By @valérie5D22

No.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Azik099

Participant

I can't upload any files right now, is this the same for you? [had upload errors]

[moderator merged this thread]

Translate

daniellei4510

Community Expert

That makes three reports now, so it's probably on Adobe's end and will eventually be fixed.

Translate

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

K

Kim Phuong Art

Participating Frequently

Hello, what's wrong with Adobe stock? I could not upload any files and it appeared this. I even tried to upload the file that had been reviewed before to test it but it kept repeating this. Please help me, thanks !