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Participant
February 19, 2025
Question

cannot upload

  • February 19, 2025
  • 6 replies
  • 579 views

I also can't upload photo/video files, when I upload the file it takes a long time to load, after it finishes loading this notification appears

6 replies

Abambo
Community Expert
Community Expert
February 19, 2025

Thry with a small dummy vector file. You can delete it, after uploading. Sometimes, it's simply the stability of the network that is the cause of the trouble. A small file will prove that at least theoretically, the upload works.

ABAMBO | Hard- and Software Engineer | Photographer
Offset
Participant
February 19, 2025

Same issue for me too. Tried uploading png and vector files. All time out with the same error you have reported. 

Abambo
Community Expert
Community Expert
February 19, 2025

Check your internet connection. 

Check your computer configuration. 

Clear cache and cookies.

Use a different computer.

Use a different network (cell, home, work, public hotspot).

Sometiomes Adobe is the cause. This may help: https://status.adobe.com/#/

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
February 20, 2025

OK, It looks like this is an Adobe issue. Let us know if it works again. If not, contact contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
February 19, 2025

Same for me. Is it possible that Adobe is making some changes to the way it verifies uploaded content?

Participant
February 19, 2025

Now is showing all my uploaded files in upload section. Interesting.

Jill_C
Community Expert
Community Expert
February 19, 2025

When such upload problems have occurred in the past, some Contributors have reported that the images do eventually show up, so it's best not to start any duplicate uploads.

Jill C., Forum Volunteer
Participant
February 19, 2025

It's the same forme since today. It's because I have a new IMAC under Sequoia 15.3.1 ?

Abambo
Community Expert
Community Expert
February 20, 2025
quote

It's because I have a new IMAC under Sequoia 15.3.1 ?


By @valérie5D22

No.

ABAMBO | Hard- and Software Engineer | Photographer
Azik099
Participant
February 19, 2025

I can't upload any files right now, is this the same for you? [had upload errors]

 

[moderator merged this thread]

daniellei4510
Community Expert
Community Expert
February 19, 2025

That makes three reports now, so it's probably on Adobe's end and will eventually be fixed.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participating Frequently
February 19, 2025

Hello, what's wrong with Adobe stock? I could not upload any files and it appeared this. I even tried to upload the file that had been reviewed before to test it but it kept repeating this. Please help me, thanks !

[moderator merged this thread]

Participating Frequently
February 19, 2025

Same problem here. Seems to be a platform issue.

Participating Frequently
February 19, 2025

Good to know I am not alone