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Participant
March 19, 2024
Answered

Cannot upload .ZIP file

Hello there.

 

I just cannot upload .zip file through a Contributor window.

 

Any time I try doing it I've got a window saying "....had upload errors.", without any additional details.

 

As I've seen, a lot of people experienced such a problem a year ago and it turned out that there was a bug in a Adobe system itself.

 

Is anybody experiencing such a problem right now?

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Abambo
AbamboCorrect answer
Community Expert
March 21, 2024

@Jill_C confirmed that Adobe reported having a bug in the upload system for zip files. Try uploading the EPS file alone, without zip. Anyhow, the JPEG file in the zip archive gets ignored. 

ABAMBO | Hard- and Software Engineer | Photographer

13 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 21, 2024

@Jill_C confirmed that Adobe reported having a bug in the upload system for zip files. Try uploading the EPS file alone, without zip. Anyhow, the JPEG file in the zip archive gets ignored. 

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
March 20, 2024

Hello, I also have this same error.

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Inspiring
March 20, 2024

Same here.

I tryed several times but can not upload any zip files.

In zip files include, .ai, .eps, jpg.

 

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Gabrieuskal
Known Participant
March 20, 2024

That's exactly what happens to me. Then it must be an Adobe Stock error.

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Gabrieuskal
Known Participant
March 20, 2024

Hello, I also have this same error, I cannot upload vector images in .zip, .ai or .eps

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Participant
March 19, 2024

I also experience this problem.  I'm experimenting. I am trying to download those files that have been downloaded and accepted for a long time. Also upload errors.

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Abambo
Community Expert
Community Expert
March 20, 2024
quote

I also experience this problem.  I'm experimenting. I am trying to download those files that have been downloaded and accepted for a long time. Also upload errors.


By @Oksana25487001x1zw

You mean, you're trying to upload accepted assets again, to test the upload function. That's a great idea. What format are you uploading?

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
March 20, 2024

Yes, I wanted to test the download feature. I am downloading a zip file. It contains eps and jpg. If I upload only eps or only jpg they load without issue. Problem with zip file.

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Abambo
Community Expert
Community Expert
March 19, 2024

What is inside of your zip file?

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
March 19, 2024

.eps and .jpg

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Abambo
Community Expert
Community Expert
March 19, 2024

I will need to test this, when Iöm at my desktop.

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ABAMBO | Hard- and Software Engineer | Photographer