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J
June Color
Participant
March 19, 2024
Answered

Cannot upload .ZIP file

  • March 19, 2024
  • 6 replies
  • 1486 views

Hello there.

 

I just cannot upload .zip file through a Contributor window.

 

Any time I try doing it I've got a window saying "....had upload errors.", without any additional details.

 

As I've seen, a lot of people experienced such a problem a year ago and it turned out that there was a bug in a Adobe system itself.

 

Is anybody experiencing such a problem right now?

    This topic has been closed for replies.
    Correct answer Abambo

    @Jill_C confirmed that Adobe reported having a bug in the upload system for zip files. Try uploading the EPS file alone, without zip. Anyhow, the JPEG file in the zip archive gets ignored. 

    6 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    March 21, 2024

    @Jill_C confirmed that Adobe reported having a bug in the upload system for zip files. Try uploading the EPS file alone, without zip. Anyhow, the JPEG file in the zip archive gets ignored. 

    ABAMBO | Hard- and Software Engineer | Photographer
      T
      Tetiana36201962sjto
      Participant
      March 20, 2024

      Hello, I also have this same error.

      S
      SANALRENK
      Inspiring
      March 20, 2024

      Same here.

      I tryed several times but can not upload any zip files.

      In zip files include, .ai, .eps, jpg.

       

        Gabrieuskal
        Gabrieuskal
        Known Participant
        March 20, 2024

        That's exactly what happens to me. Then it must be an Adobe Stock error.

          Gabrieuskal
          Gabrieuskal
          Known Participant
          March 20, 2024

          Hello, I also have this same error, I cannot upload vector images in .zip, .ai or .eps

            O
            Oksana25487001x1zw
            Participant
            March 19, 2024

            I also experience this problem.  I'm experimenting. I am trying to download those files that have been downloaded and accepted for a long time. Also upload errors.

              Abambo
              Community Expert
              AbamboCommunity Expert
              Community Expert
              March 20, 2024
              quote

              I also experience this problem.  I'm experimenting. I am trying to download those files that have been downloaded and accepted for a long time. Also upload errors.


              By @Oksana25487001x1zw

              You mean, you're trying to upload accepted assets again, to test the upload function. That's a great idea. What format are you uploading?

              ABAMBO | Hard- and Software Engineer | Photographer
              O
              Oksana25487001x1zw
              Participant
              March 20, 2024

              Yes, I wanted to test the download feature. I am downloading a zip file. It contains eps and jpg. If I upload only eps or only jpg they load without issue. Problem with zip file.

              Abambo
              Community Expert
              AbamboCommunity Expert
              Community Expert
              March 19, 2024

              What is inside of your zip file?

              ABAMBO | Hard- and Software Engineer | Photographer
              J
              June ColorAuthor
              Participant
              March 19, 2024

              .eps and .jpg

              Abambo
              Community Expert
              AbamboCommunity Expert
              Community Expert
              March 19, 2024

              I will need to test this, when Iöm at my desktop.

              ABAMBO | Hard- and Software Engineer | Photographer
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