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isabelle334451725njz
Participant
November 8, 2023
Answered

canon r7 adobe stock

Bonjour , je ne peux plus telecharger de photos sur adobe stock depuis que je les prends avec mon canon R7, comment faire ?

Merci

Message d erreur de chargement systématique .

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    Jill_C
    Jill_CCorrect answer
    Community Expert
    November 8, 2023

    The camera you used to capture images is irrelevant to Adobe Stock. What file type are you trying to upload?

    Jill C., Forum Volunteer
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    4 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 8, 2023

    Why can't you upload them?

    What if any error messages are you receiving?

    What is the image file size?

     

    RAW files have never been accepted. 

    Edit RAW files and save them as JPG.  If they contain transparency, save them as PNG with transparency.

     

     

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    Nancy O'Shea— Product User & Community Expert
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    November 8, 2023

    Donnez-nous une copie d'écran de l'erreur (en brouillant les informations personnelles). Il est important qu'on voie le message exact. Comment procédez-vous ? Utilisez-vous Lightroom Classic ou similaire, où téléchargez-vous directement à partir du navigateur ?

     

    Postez une image bidon ici, pour que nous puissions faire le teste. Vous n'avez pas besoin de poster une bonne image prévue pour stock, mais le format et la taille doivent correspondre.

     

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    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    November 8, 2023

    The camera you used to capture images is irrelevant to Adobe Stock. What file type are you trying to upload?

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    Jill C., Forum Volunteer
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 8, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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