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Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
July 30, 2023

I see 2 pages of images in this account, so it's not closed. What type of error message are you seeing? Are you sure you're attempting to log on with the correct email address? 

Jill C., Forum Volunteer
R
Randy31381297iy9mAuthor
Participant
July 30, 2023
cant log on to page at allended up making a new page because thought old page was gone then got notice of sale from old page
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 30, 2023

I do not really understand what you are trying to tell us.

 

So this link is that your new account or your old account:  https://stock.adobe.com/ca/contributor/209803984/randy-gauthier?

 

You can't create two accounts on the same e-mail, so your e-mail on your old account is different from the e-mail of the new account. You will also need to have an Adobe ID, and your Adobe ID is represented by your e-mail address. Likewise, you can't have 2 Adobe ID on the same e-mail.

 

You can, however, when your e-mail is a Gmail address, use something like mickey.mouse@gmail.com and mickeymouse@gmail.com. For Gmail, those addresses are the same, for your Adobe ID, they are two different addresses.

 

If you know your Adobe IDs, you could see with customer support, how to sign in into the account that is not working. If you can sign in into your Adobe ID account (https://account.adobe.com), you will also be able to access your contributor account at https://contributor.stock.adobe.com.

 

ABAMBO | Hard- and Software Engineer | Photographer
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