Cant upload

Video files take a moment before they appear in your account. This is because they are biger files and they still get processed, before the get transferred into your account. Clear your browser cache. Refresh the page. If they don't show up after a day, sign out and in again.

Chat is for customer support, not contributor support. Contributor support can be reached out like described here: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

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Hi there, 

I've added a new site via Filezilla with the correct information and I've uploaded my file but nothing is showing up on my uploaded files when I visit the website for adobe stock!

By @Finlay Films

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Unsure what "new site" you're talking about.

Adobe Stock is a royalty-free asset service. 

Are you a Stock Contributor with a valid Stock contributor account?

Did you upload assets directly to Stock from your Stock Contributor portal?