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Participant
March 29, 2025
Question

checking photos and videos

  • March 29, 2025
  • 2 replies
  • 117 views

hello. Please tell me if the materials were sent 4 months ago and they still haven't been checked. Won't they be checked? Do they need to be deleted?

2 replies

Abambo
Community Expert
Community Expert
March 29, 2025

Some people are waiting a year for moderation. Nobody knows why it takes that time for some assets. My guess is that there is a bug in the moderation queue. That may or may not be the case, but early in my career as a contributor, an Adobe employee did “restart” assets that were stuck in the queue manually. It happened before. There is, however, no mean anymore to do that manual restart today.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
Community Expert
March 29, 2025

We have been recommending that you delete and resubmit for anything over 4 months. But that is entirely up to you. Some people have waited as long or longer, and their assets were eventually reviewed.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.