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December 14, 2019
Answered

Color changing problem on Adobe stock

  • December 14, 2019
  • 1 reply
  • 1454 views

When I upload .ai file to Adobe stock, the color of image on website of Adobe Stock was changed more vividly. This problem happened even I used web-safe-color.

The picture is one sample of differences of color. The left is .ai file which I upload to Adobe Stock, the center is downloaded preview from Adobe Stock and the right is the original color of .jpeg file,t

This problem has happened even I set the color setting Adobe RGB or RGBs, and using only web-safe color.

Could you kindly help to solve this problem?

This topic has been closed for replies.
Correct answer jacquelingphoto2017

Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG

1 reply

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community ExpertCorrect answer
Community Expert
December 21, 2019

Hi figfigfinfin,

Sorry about your experience. You may try uploading your AI along with a JPG copy in a zip folder. Please let us know the result.

Best wishes

JG