content rejected

You sent me an email saying that you rejected my charlie chaplin content because i upload it already before, which is not the case, this is the first time that i upload my content, and it's made by me 100% of my imagination and creation. so this is a mistake from adobe. please correcte this mistake if you read this message. your platform is famous and this kind of mistakes are basic to be committed by a big name like yours. kindly.