Known Participant

Question

Content rejected for no reason

Forum|Forum|3 years ago
May 17, 2022
3 replies
3288 views

Hi

I have a question: some content sent and rejected can be subjected to a second review. I have a rejected content because it says that it does not adapt to what they are looking for but the content is relevant and in fact other similar content and of the same theme was accepted.

What can be done in these cases?

Thank you

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

Ricky336

Community Expert

Hello,

Admittedly, 'Vector outside of the norm' and 'it is not adapted to our needs' is ambiguous, to say the least! (It's open to interpretation.)

However, I would go with @Nancy OShea 's advice and try to upload with SVG vectors despite being allowed to upload an EPS file. Also, I wouldn't put in any messaging as @Abambo also suggested. 'Not adapted to our needs' could therefore cover these issues pointed out.

Abambo

Community Expert

You can post your asset here, give us the rejection reason, we will have a look into it and if you can correct, you can correct and resubmit.

Look into the following for more information. If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

ABAMBO | Hard- and Software Engineer | Photographer

ZiuuAuthor

Known Participant

This is the message that appears in the "not accepted" section:

"Thank you for giving us the opportunity to review the vector. Unfortunately, we have found that it does not suit our needs."

This same vector with some modifications to avoid rejections for similar content I previously uploaded it a few days ago and it was accepted.

jacquelingphoto2017

Community Expert

Hi @Ziuu ,

Our files are in a queue and different moderators review them. It could be one of several thing here, a different moderator reviewed and do not see this file appealing for commercial use, or there was enough time to see the response to your similar vector and based on that a decision was made and communicated that affected this one, or the modification is what sparked the reason for rejection. It could be that the first one should not have been accepted in the first place and that it was just your lucky moment. We cannot really say exactly. I've learnt to let rejections like these pass by. I've had an experience on another platform where I got a rejection and appealed and ended up with more rejections because the similar ones I uploaded previously should not have been accepted.

The best thing I can suggest here is that to compensate for your hard work, is to upload it on another platform - Adobe is not exclusive.

Best wishes

Jacquelin

T

Test Screen Name

Legend

There is ALWAYS a reason. What exactly was the reason? There is no appeal and no review. It would cost Adobe far too much, they have to process tens of thousands of submissions a day. Much cheaper to reject some good work than engage.

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