Known Participant

Question

Content uploading problem

8 replies
311 views
Translate

Is adobe is experinecing uploading problem.I tried to upload my contentes using normal method and sftp but nothing is working.Can someone update me me what is happpening? Thanks

Abambo

Community Expert

If it would be a general global issue, the forum would explode.

Try a different browser, computer and network (home, work, cell, ...).

How does "nothing is working" manifest itself?

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

Adobe System Status shows everything is working

https://status.adobe.com/

Try using a different browser that supports scripts and doesn't have VPN enabled. Use the latest desktop Firefox, Chrome or MS Edge.

Translate

Nancy O'Shea— Product User & Community Expert

TesfayHaileAuthor

Known Participant

I am using MS edge

Translate

Nancy OShea

Community Expert

What type of content -- JPG, PNG, Video, AI, EPS or SVG?

Translate

Nancy O'Shea— Product User & Community Expert

TesfayHaileAuthor

Known Participant

They are Jpg and mov files

Translate

Nancy OShea

Community Expert

Follow these tech specs and guidelines for JPEG:

Color space: sRGB
Minimum image resolution: 4MP (megapixels)
Maximum image resolution: 100MP (megapixels)
Maximum file size: 45MB (megabytes)

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

Follow these tech specs and guidelines for video:

Minimum duration: 5 seconds

Maximum duration: 60 seconds

Maximum file size: 3900 MB (3.9 GB)

https://helpx.adobe.com/stock/contributor/help/video-requirements.html

Uploading Content from Contributor Portal:

S/FTP doesn't work for everyone.

https://helpx.adobe.com/stock/contributor/help/uploading-content.html

Translate

Nancy O'Shea— Product User & Community Expert

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.