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Contributor account appeal pending for over 3 months – has anyone experienced this?

Forum|Forum|23 days ago
June 19, 2026
3 replies
112 views

My Adobe Stock contributor account, active since 2019, was deactivated on March 19, 2026.

During six years as a contributor, I never received a warning or suspension and I have always complied with the Adobe Stock Contributor Terms and Submission Guidelines.

I submitted an appeal on the same day and have since sent several follow-ups through the official Contributor Support channels. Most recently, Adobe Support advised me to contact Contributor Support directly, which I had already done.

It has now been over three months without receiving the outcome of my appeal or any update regarding its status.

Has anyone experienced a similar waiting period, or is there another way to confirm whether my appeal is still under review?

Thank you.

Correct answer Nancy OShea

Yes. Many people have been deactivated for several months or longer.

When Adobe Stock decides to invite you back, you’ll be notified.

In the meantime, be patient. Submit content to other services. Work on other projects.

Good luck.

Nancy OShea

Correct answer

Community Expert

Yes. Many people have been deactivated for several months or longer.

When Adobe Stock decides to invite you back, you’ll be notified.

In the meantime, be patient. Submit content to other services. Work on other projects.

Good luck.

Nancy O'Shea— Product User & Community Expert

emmanouils85598697Author

Participating Frequently

Thank you for your reply.

I wanted to provide an update in case it is helpful to others who may come across this discussion in the future.

I have now received the outcome of my appeal from Adobe Contributor Relations, and my contributor account has been reinstated following their review. Adobe advised that my account had appeared in the context of highly irregular sales activity. The earnings associated with those transactions were removed, and my account has been restored.

Thank you again to everyone who took the time to respond and share their experiences.

Madeleine2182

Participating Frequently

Thank you for taking the time to give an update, it gives hope to others like myself who are still in limbo.

jacquelingphoto2017

Community Expert

Hi @emmanouils85598697

Others report waiting more than 4 months. Sending multiple follow-up emails in short successions will not speed-up the process. Adobe will respond as soon as it’s your turn.

Please note: Adobe reserves the right to suspend or terminate your account without prior notice. This is highlighted in the Agreement you signed.

Best wishes
Jacquelin

emmanouils85598697Author

Participating Frequently

Thank you for your reply. I appreciate you taking the time to respond.

I understand that Adobe has Contributor Terms and that account reviews are necessary to protect the platform.

My concern is that every contributor should also be able to rely on a fair and timely review process. After contributing since 2019 and waiting over three months without knowing whether my appeal is still under review or whether a decision has been made, the uncertainty has become very difficult from both a professional and business perspective.

daniellei4510

Community Expert

Unfortunately, some contributors have indeed waited over three months to hear back from Adobe. I would also suggest that you refrain from making follow-up requests for updates, as this can result in creating additional ticket numbers and slow down the process of investigating your account. It can also depend on the number of investigations ahead of yours.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

emmanouils85598697Author

Participating Frequently

Thank you for your reply. I appreciate you taking the time to respond.

I wasn't aware that additional follow-up requests could generate separate tickets, so I will refrain from sending any further requests and simply wait for the outcome.

My main concern is the prolonged uncertainty. As a contributor since 2019 with a large portfolio, I am currently in limbo and unable to make informed decisions about the future distribution of my work until I know whether my appeal has been approved or denied.

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