Contributor account blocked – no response from support

Hello,

I’m trying to activate my Adobe Stock contributor account, but it appears to be blocked due to a duplicate account or phone number issue.

I contacted support, provided the requested Adobe ID information, and opened a second ticket referencing the original case, but I have not received a response in over a week.

Case #: 00482749 (original)

Additional Case#: 00486918

I opened the second case after not receiving a response to the first.

Could someone please help escalate this or check the status? I’m ready to begin uploading content.

Thank you.