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Hamno Desi
Participant
December 20, 2025
Question

Contributor Account Blocked – Suspicious Activity

  • December 20, 2025
  • 4 replies
  • 218 views

My Adobe Stock contributor account has been blocked due to suspicious activity. I was informed that it would be unblocked on October 30, 2025, but it is still blocked.

I have contacted support five times and have not received any response.
Adobe Case Update Number: 00464183

I would also like to mention that I withdrew $200, and four days after the withdrawal my account was blocked. I am not sure if this is related.

I always follow the contributor guidelines and upload only original content.
I am very tired and stressed by this situation, as I need this income to support my family.

Please review my case and let me know when my account will be unblocked.

Thank you for your assistance.

4 replies

Abambo
Community Expert
Community Expert
December 22, 2025

Withdrawal has triggered a review of your account. They do that each time you withdraw.

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
December 20, 2025

Do NOT put all your eggs in one basket.

Submit content to other services.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
December 20, 2025

In addition to what @daniellei4510  said, it is not unusual for a payout request to trigger an account review, particularly if it is your first withdrawal request.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
December 20, 2025

This is an issue that is between you and Adobe, even if it is no fault of your own. This forum is populated by contributors like yourself and we can not be of assistance. Contacting support repeatedly can potentially create new case numbers and further hinder resolving your issue. The time it takes to investigate a blocked account can take weeks and sometimes months, depending on how many investigations are ahead of yours.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.