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delray77
January 13, 2026
Question

Contributor login not working

  • January 13, 2026
  • 3 replies
  • 137 views

Hi! I can't login to my contributor page. It shows a screen to add a mobile number secure the account. I already had a mobile number entered in my account. If I click the button to add the mobile number I get transfered to my Adobe Account (everything looks good there). Mobile number is correct. I already deleted the number and entered it again. Nothing changed on the Contributor page. 

The very good AI Chatbot tells me that there is no account for my email address!? 

3 replies

Nancy OShea
Community Expert
Community Expert
January 13, 2026

Did you complete the email & phone number verification process to secure your account?

https://helpx.adobe.com/stock/contributor/help/create-account.html

image.png

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
January 13, 2026

Try log-in with another modern desktop browser that doesn't have script blockers or VPN enabled.

 

Nancy O'Shea— Product User & Community Expert
RALPH_L
Community Expert
Community Expert
January 13, 2026

Contact contributor-support@adobe.com

delray77
delray77Author
January 13, 2026

Thanks. I already contacted them. Just the an email reply that said they can't assist me with this problem 🙂