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dianecmac
Participant
November 30, 2019
Answered

Correcting keywords in just ONE image is making changes to others not selected. HELP!

  • November 30, 2019
  • 1 reply
  • 371 views

I decided to update the keywords on some of my Adobe images and I am being driven crazy because when I update just one image in a similar batch, a bunch of images are being updated with the wrong title and keywords, even though those images are definitely not checkmarked as selected! Then when I try to correct one of them, all the rest from that similar batch immediately get a bunch of inappropriate keywords and the wrong heading! I can't find help for this problem anywhere. What am I missing here? Clients are not going to appreciate inappropriate keywords, but I am not putting them there. Adobe is!

 

Id there a way to contact Contributor Help?

This topic has been closed for replies.
Correct answer Ricky336

Use the 'Contact Us' at the bottom of your Contributor Page.

 

When changing keywords though (as well as Title, Category) just to make sure, go to your 'Dashboard' page, click on an image that you want to change and hover over the keywords and a pencil icon will appear. Click on the pencil icon. This will open your keyword list and you can make your corrections. Then click save and you're done. I don't know why your other keywords are changing in your batch. I haven't come across this problem.

1 reply

Ricky336
Community Expert
Ricky336Community ExpertCorrect answer
Community Expert
December 2, 2019

Use the 'Contact Us' at the bottom of your Contributor Page.

 

When changing keywords though (as well as Title, Category) just to make sure, go to your 'Dashboard' page, click on an image that you want to change and hover over the keywords and a pencil icon will appear. Click on the pencil icon. This will open your keyword list and you can make your corrections. Then click save and you're done. I don't know why your other keywords are changing in your batch. I haven't come across this problem.

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dianecmacAuthor
Participant
December 3, 2019

Thanks so much for your reply! What was happening, is that I was clicking OK after adding the keywords, and then moving onto the next image without first hitting SAVE, which was not visible unless I scolled down. I had thought that OK was saving my changes. So my problem is now solved.

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