Question

Could a non-exact 16:9 resolution (5632×3072) cause quality rejections on Adobe Stock?

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Hello everyone,

I would like to ask for your advice regarding image rejections on Adobe Stock.

Most of my uploads are AI-generated images that combine infographics and professional/occupation-related scenes. While a small number of images were approved, the majority (around 90%) are being rejected due to quality issues.

One possible factor I am considering is the image resolution and aspect ratio.
Many of my images are generated at 5632 × 3072 pixels, which is close to but not exactly 16:9.

My concern is that during Adobe Stock’s review or internal processing, images may be automatically adjusted or cropped to a strict 16:9 ratio, potentially causing important parts of the image to be cut off. This could then lead to a “quality issue” rejection, even if the original image looks fine.

My questions are:

Is 5632 × 3072 considered a problematic resolution on Adobe Stock?
Can a non-exact 16:9 aspect ratio increase the likelihood of rejection?
Is it possible that cropping or resizing during review causes quality problems that result in rejection?

I would really appreciate any insights or experiences you can share.
Thank you very much in advance!

Contributors

daniellei4510

Community Expert

As someone who only submits Ai, I haven't come across many AI models yet that produce true aspect ratios (outside of square). And post-processing with other AI tools will often change a correct aspect ratio by a few pixels. 99% of my submissions are 16:9 and while I do try to correct for any shortcomings using Photoshop's cropping tool or generative expand before submission, I don't always remember to do so. But any quality rejections I receive are due to other issues, not an aspect ratio that is off by a few pixels.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Abambo

Community Expert

not an aspect ratio that is off by a few pixels.

By @daniellei4510

You are free to crop your files as you wish, as long as the commposition is OK. I often crop to get a more interesting composition.

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ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

Composition certainly come first, but this is what I'm talking about specifically. Using Photoshop's crop tool set at 16:9, there are a few pixels top of bottom that need to be filled in. It's a minor issue, but hey, I arrange the spices in my cupboard in alphabetical order. 🙂

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Abambo

Community Expert

Short answer: no. the aspect ratio is what it is and Adobe accepts anything, as long as the image is workable.

In addition: assets that you submit are being checked as submitted. There are no modifications done, and when accepted, they go as that in the database.

It is much more probable that your assets have quality issues, and are getting refused for quality issues, like artefacts enhanced by upscaling, crooked geometries, crooked people and the like. Check your assets at 100% and correct all issues with your asset, before submitting.

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ABAMBO | Hard- and Software Engineer | Photographer

yamato713108855

Community Expert

If the image is generated by AI, the quality will be significantly reduced when it is enlarged from the original.
Check it at 100% size to make sure the quality is sufficient.
If the rejection reason is lack of quality, the ratio and size should not matter.

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RALPH_L

Community Expert

Aspect ration is not a reason for rejection from Adobe. Only from a potential buyer. Upload 1 or 2 original rejected images for us to review.

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