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Participant
September 9, 2025
Question

Couldn't get the code on phone while setting up my Contributor account

  • September 9, 2025
  • 1 reply
  • 77 views
Hi there

I signed up as a contributor on Adobe Stock.
When I logged in, a screen popped up asking to add a phone number.
I clicked on it, it redirected me to:
https://account.adobe.com/profile?editPhoneNumber

 


I entered my phone number, but didn't receive the code which I had to enter.
So, I clicked on try again, but still didn't get it.

I waited for hours, tried again, now it won't even send code, it shows error in red..
 I waited again, entered my phone number, it asked to enter code but I didn't receive so...

 



I changed the phone number, but it didn't work.
I opened it in incognito mode, still doesn't work.
I contacted support, but they couldn't help me with it.

Please sort this out so I can make contributions on my Adobe Stock Contributor Account.

Best Regards

1 reply

daniellei4510
Community Expert
Community Expert
September 9, 2025

I believe we've seen similar issues with contributors from Pakistan. I don't think we've seen a solution as yet.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.