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Ivan_kh
Participant
October 24, 2022
Answered

Create new contributor account - Account blocked

  • October 24, 2022
  • 1 reply
  • 367 views

Hello, my account has been blocked and I would like to ask if it is possible to create a new account in my name.


P.S. I have written several times in assistance, but have not received a reply

 

Thank you!

Ivan

This topic has been closed for replies.
Correct answer Nancy OShea

If there's a technical problem with your account, you need to contact Stock support for assistance.  They work Monday - Friday during normal business hours.  Check your email spam folder for a reply.

 

If your account was blocked for other reasons such as copyright infringement, or a violation of Stock Contributor TERMS, you may have to wait for quite a while for the review process to be completed. 

https://helpx.adobe.com/stock/contributor/help/terminology-and-importance-of-copyright.html

 

NOTE:  Violating Stock Contributor TERMS can result in permanent termination of your account.

 

Unfortunately, fellow users can't help you with account matters.  You must reach out to Adobe Stock directly.  And they don't discuss account matters in a public user-to-user forum.

 

Goodbye and best of luck.

 

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
October 24, 2022

If there's a technical problem with your account, you need to contact Stock support for assistance.  They work Monday - Friday during normal business hours.  Check your email spam folder for a reply.

 

If your account was blocked for other reasons such as copyright infringement, or a violation of Stock Contributor TERMS, you may have to wait for quite a while for the review process to be completed. 

https://helpx.adobe.com/stock/contributor/help/terminology-and-importance-of-copyright.html

 

NOTE:  Violating Stock Contributor TERMS can result in permanent termination of your account.

 

Unfortunately, fellow users can't help you with account matters.  You must reach out to Adobe Stock directly.  And they don't discuss account matters in a public user-to-user forum.

 

Goodbye and best of luck.

 

Nancy O'Shea— Product User & Community Expert