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Known Participant
July 24, 2023
Question

Current reviewing time and how to handle pictures which do not demand property releases

  • July 24, 2023
  • 1 reply
  • 248 views

Hello,

 

I have two questions:

Currently I have pictures pending which are out to be reviewed since oer 24 days. I already had the clue, that vectors are getting reviewed faster and that there must be a priority reviewing depending on tags of pictures. But still I am a bit concerned at the moment about the times.

Second question that I do have is, that your team sometimes falsly rejects photography which do not require property releases, how do I handle those? I tried with uploading a form/guarantee pointing out, why the picture doesnt infringe copyrights, but it's not working. I even had 2 photos of the same object, a german town hall from market place in different light beeing one taken into the shop the other rejected for copyright infringmenet. I have no options of contesting that decision in that case, and a reupload seem to be rejected instantly or very fast as its already rejected in my history. I do not argue any other decisions, but property releases and copyrights is a matter which I am trained in a bit too, so I'd really like to have my take on these. I cannot run around and request from officials to sign property releases for adobe Stock if there is no legal need and no understanding why I would even do that.

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1 reply

Abambo
Community Expert
Community Expert
July 24, 2023

Don't worry about the delays. There are different mideration queues for photos, illustrations and vectors. Generative AI did increase the waiting times, as contributors submit thousands of assets instead of dozens.

 

You are talking here to your fellow contributors, not the Adobe moderators. If the rejection reason is a missing property release, you will need a property release. There is no possibility to interact with moderators, so their decision is final. If you can't get a property release, don't upload. Adobe makes it's own rules here, and there are no exceptions to this, based on diverting local laws. Adobe does not recognize, as an example, the "Panoramafreiheit". You need to accept this. 

ABAMBO | Hard- and Software Engineer | Photographer
Known Participant
July 24, 2023

Yes the part about Adobe not acknowledging european laws is something I already figured, but in terms of other pictures, like graphic or illustrated portraits of persons which do not exist, or in cases of anime/manga/comic art which doesnt refer to any existing designs but are own designed there were ways of filling in the form your own, I wondered wether its possible to do similar in such cases. When Adobe rejects those pictures which are covered by the laws of most european countries, the contributor has no chance on getting any property release as the institutions which would have to sign those property releases will often have no department for these matters and I feel myself a bit ridiculous as well, to requesting one then. I tried that, but in fact I am requesting a workers attention with no fee back, as those insitutions just have no workflow integrated for these kind of matters. This is well, awkward, at some point I do understand, that their editorial team cant learn all countries individual laws, but it would be indeed neat, if someone was able to sign in a form or such for such matters, as it works with other matters as well.

On the other hand I see similar pictures and topics then beeing in the shop already despite Adobes ways of handling it, so how did those photographers handle the PR matter? Or were theirs just coincidently not rejected then?

Jill_C
Community Expert
Community Expert
July 24, 2023

As @Abambo mentioned, there is no avenue for you to dispute the findings of the Adobe Moderators. There is no way for them to know the IP status of every building in every city in every country. Continually re-uploading the same image hoping for a different outcome next time will get you accused of spamming which could cause your accounts to be banned. Just move on and submit something else. 

Jill C., Forum Volunteer