Skip to main content
This topic has been closed for replies.
Correct answer Abambo

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

3 replies

Nancy OShea
Community Expert
Community Expert
March 4, 2024

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity,
2) They received an official infringement complaint or "take down" notice from a 3rd party,
3) Suspected violation of Stock Contributor User Terms,

Contact Stock Contributor Support. https://contributor.stock.adobe.com/contact
Check your spam folder for a reply. It could take a several weeks for the investigation to conclude.

Meanwhile work on other projects. 

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 3, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
March 3, 2024

Did you recently request a payout for the first time? Adobe frequently uses that occasion to review accounts for possible irregular sales or violations of the T&C's. Use the contact us link on your account to request a status update from Adobe, and wait for their reply.

Jill C., Forum Volunteer
Participant
March 5, 2024

yes, you are right i recently requested a payout for the first time