Did Adobe support hold it against me personally?

How do you know why it was blocked?

Your case was probably reviewed and found that the images were likely someone elses property.

If you get no answer from your inquiries, you are out of luck. Adobe has the right to cancel any account.

I disagree with your statement that it was a "typical rookie mistake".  The Stock Contributor Agreement that you signed with Adobe is a LEGAL document. I always read every word before signing a legal agreement. It is quite clear regarding intellectual property requirements which require you to hold clear title and interest in anything you upload. Adobe has zero tolerance for that type of violation of their T&C's.

And now you've posted here, a forum maintained by Adobe, and admitted that you've created another account, presumably under a different email account, which allows Adobe to confirm that the new account was created by a former Contributor who was banned.

Hi,

Quote:  "I started selling on Adobe Stock a while ago, and since I was just starting to sell, I made typical rookie mistakes, and in that I sent some illustrations that I had used to create 3D book covers.

And I just sent those illustrations to Adobe Stock, and they blocked my account for Intellectual Property."

And at THIS point at least you do not have an Adobe Stock Account and therefore they would not answer it. When creating the Adobe Stock account, you have assured that you will follow the rules and when uploading illustrations and photos it is necessary that these are really your own. This does not seem to have been the case, at least according to the text, and in that respect everything went right.

Maybe try to do it right this time, read the guidelines, etc. so that your Account would not be blocked.

Quote:" And I also had to create a new account, and it's been 10 days, and they still don't review the illustrations I send for review in that new account."

Hopefully you did it right this time and your Illustrations are in Order. Reviews can be a little longer these days, but normaly 1-2 weeks.

Before you submit, please review the submission guidelines carefully and compare your work with other Stock inventory. To be accepted, your work should be as good or better than what's already represented in your keyword category.

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html
https://helpx.adobe.com/stock/how-to/tips-stock-image-acceptance.html

Hope that helps.

First, Adobe customer care is not in charge for supporting contributors, as they are not customers. That's chat.

Second, as I understood, you simply send in Illustrations that were not yours and that Adobe detected that and blocked your account. I really can only support this. In such a case, as far as I know, the Adobe policy is to close the account definitly. 

It seems, however, that you can open a new account under a new e-mail and recontribute to the stock database. 

I know that currently, generative Art is taking a longer time to be moderated. As for other submissions, I suppose that they too experience some delay. I've submitted a few days ago Illustrative Editorial assets, they did pass fast. 

This is NOT Adobe Stock support.

Many people finding that the review times are very long at the moment. This is probably because of a flood of AI submissons. 10 days is not unusual.

However, if you breached the terms and conditions, and submitted work for which you did not have copyright, I would expect Adobe to ban you, personally, forever. There is zero tolerance for this, and Adobe weren't born yesterday.