Earnings Stats Not Working

Forum|Forum|4 months ago
October 3, 2025
2 replies
188 views

Has anyone else noticed that the Statistics tab on Adobe Stock is broken? Activity, Downloads, and Earnings results are different for any given time period depending on how you view them. If I manually add up each downloads in September, I get one answer. Summarizing by day shows somthing different. And summarizing by month shows something else again. Bottom line is that I have no way of getting an accurate number of downloads and earnings for September. Am I the only one? I'm not seeing this obvious bug referenced anywhere else.

Troubleshooting

jamesp77804753Author

Participant

On the Insights / My Statistics page. The drop down menu under Select Data Type has options for Activity, Downloads, and Earnings. Activity shows each individual download. Downloads and Earnings show summary data either by day or by month. My summary data is screwed up.

Jill_C

Community Expert

You can download the data for any time interval to a CSV file to confirm and analyze the data.

Jill C., Forum Volunteer

daniellei4510

Community Expert

That's too much work to bother checking. I'm only be interested in the monthly results myself.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

jamesp77804753Author

Participant

I guess I wasn't clear ... the problem is that the monthly stats are wrong! They currently show just 17 downloads in September and zero in October. I had pages and pages of September downloads and a bunch in the first two days of October. Stats are broken ... at least for me.

RALPH_L

Community Expert

What do you mean "pages and pages"? My stats are, as far as I can tell correct. How do you know, other than the stats, how many downloads you had in Sept? The email showing the daily high performer?

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