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charliezard
Participant
January 30, 2021
Question

Email asking to "Verify your identity so you can start selling." But there's no option to do so

  • January 30, 2021
  • 1 reply
  • 214 views

I just joined and uploaded 15 pictures or so. Afterwards, I got an email asking me to upload my ID, but there is no option anywhere. I've been looking all over the place. 

 

I saw people mention that if I try to upload a photo, it would prompt me, but I got no prompt, and I was able to successfully upload more photos.

 

I don't think I've ever uploaded a picture before because I just joined.

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1 reply

Nancy OShea
Community Expert
Community Expert
January 30, 2021

Scan your driver's license or passport. Upload from your Contributor Portal.

Also submit signed model and/or intellectual property releases as may be required.

https://helpx.adobe.com/stock/contributor/user-guide.html/stock/contributor/help/welcome.ug.html

 

 

 

 

 

Nancy O'Shea— Product User & Community Expert
charliezard
Participant
February 7, 2021

My issue is that there is no option to upload it in my Contributor Portal

Nancy OShea
Community Expert
Community Expert
February 7, 2021

Please contact Stock Contributor support from the link in your portal.

 

Nancy O'Shea— Product User & Community Expert