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Participant
June 15, 2022
Question

Error in payment request

  • June 15, 2022
  • 2 replies
  • 200 views

Hello, 

 

i have requested a payment in adobe stock recently through skrill account and received an error saying "error during payment". Can you please check that for me what is the cause and how to fix it?

 

Thank you.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
June 15, 2022

Do you meet the requirements to recieve a royalty payout?

Has it been more than 45 days since your first sale?

Have you accrued more than $25 in royalty payments?

Did you complete & submit the tax withholding forms?

 

 

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
June 16, 2022
quote

Do you meet the requirements to recieve a royalty payout?


By @Nancy OShea

It is not possible to ask for a payout, if the minimum criteria are not met. So, this here is a step beyond.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
June 15, 2022

You need to contact Contributor Support for this. We are here in a user to user forum, and only Adobe employees could check anything.

 

Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer