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Participant
July 26, 2025
Answered

Error trying to validate my phone number in my country.

Hello, I'm trying to create my Adobe Stock contributor account from Venezuela, but I'm getting the following error when validating my phone number:

 

“An error occurred while performing this action. Please try again later.”

 

I've tried different browsers, connections, and number formats, but the error persists. My number includes the international access code (+58).

 

Is there a current issue with validation from Venezuela, or is there a workaround you can provide?

Abambo
AbamboCorrect answer
Community Expert
July 28, 2025

There seems to be an issue with this for many want to be contributors. Except trying different ways to enter your phone number, we have no real idea what is going on. 

ABAMBO | Hard- and Software Engineer | Photographer

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
July 28, 2025

There seems to be an issue with this for many want to be contributors. Except trying different ways to enter your phone number, we have no real idea what is going on. 

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
August 6, 2025

thank you..

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Abambo
Community Expert
Community Expert
August 6, 2025

You're welcome.

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ABAMBO | Hard- and Software Engineer | Photographer