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Jessica Marte L.
Participant
May 30, 2022
Answered

Error Uploading My Photos

  • May 30, 2022
  • 2 replies
  • 563 views

I am having trouble trying to upload my photos, the platform just says that there is an error, but it does not specify what, so I am very confused about what I am doing wrong. Could someone help me to figure what i can do to upload my files correctly please? 

    This topic has been closed for replies.
    Correct answer Jessica Marte L.

    Hi, thank you for your response.

    I tried with another browser as you suggested at that moment but it did not work, so I decided to give it a try a couple of days after and it worked, I could upload my pictures. Unfortunately, most of them were rejected due to technical issues. 

    2 replies

    V
    Vinod32235148jumk
    Participant
    September 12, 2023

    The pic not uploading

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 12, 2023

    You should start a new thread and include a screen print if the error code you are experiencing.

    Jill C., Forum Volunteer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 30, 2022

    Try using another browser.

    Ensure that your files meet the specifications.

    https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

     

     

    Nancy O'Shea— Product User & Community Expert
    J
    Jessica Marte L.AuthorCorrect answer
    Participant
    June 10, 2022

    Hi, thank you for your response.

    I tried with another browser as you suggested at that moment but it did not work, so I decided to give it a try a couple of days after and it worked, I could upload my pictures. Unfortunately, most of them were rejected due to technical issues. 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 10, 2022

    So, I suppose it was a temporary problem, either on your side or on Adobe's side. As for the pictures, looking at what you have shared, I think that the biggest issue looks to be sharpness. A second guess is the colour filter you have applied. Even that this gives a nice mood, it may limit the applications and the colour filter can easily be added by the customer.

     

     

    ABAMBO | Hard- and Software Engineer | Photographer
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