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cavemercator
Participating Frequently
May 17, 2019
Question

error when publishing a big file to Adobe stock

  • May 17, 2019
  • 2 replies
  • 609 views

Hello,

I use the service to publish for Adobe Stock. When I send a bunch of files. The big files give an error message, that the can not be published. The others files pass without a problem.

I don't see an option to reduce filesize in the publish set.

greetings,

Youri

Message was edited by: Moderator (Discussion successfully moved from Lightroom Classic — The desktop-focused app to Adobe Stock)

This topic has been closed for replies.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 17, 2019

cavemercator  wrote

Hello,

The big files give an error message, that the can not be published.

Please post a screen shot with the error message. I suspect a communication error more than any other cause.

How big do big files mean?

Discussion successfully moved from Adobe Stock to Adobe Stock Contributors

ABAMBO | Hard- and Software Engineer | Photographer
C
cavemercatorAuthor
Participating Frequently
May 21, 2019

Hello,

I 've got the message due to technical problem the file can't be send. The smaller files in the same batch are all passed without a problem.

The original filesize is 8.776 x 11.100 pixels. This is to much for Adobe stock. When I export the file to a smaller size and use the website, there's no problem.

greetings,

Youri

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 21, 2019

cavemercator  wrote

The original filesize is 8.776 x 11.100 pixels.

Well yes, that's huge, but still under the 100M pixels limit. You didn't tell us what the "smaller size" is however. It would be nice for other users to learn about limits of the system.

ABAMBO | Hard- and Software Engineer | Photographer
Just Shoot Me
Just Shoot Me
Legend
May 17, 2019

Not sure this has anything to do with LR.

you can Reduce the size by exporting the file in LR then add the exported, reduced size, file to your service.

Moving this discussion to the Stock forum.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 17, 2019

When using the stock plug-in you do not have exporting parameters to set. All is automatically configured.

ABAMBO | Hard- and Software Engineer | Photographer
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