Skip to main content
dennisd65398691
Participant
January 24, 2019
Question

File Declined - Non Compliant Content

  • January 24, 2019
  • 4 replies
  • 487 views

Hi everyone. I'm a little confused why a photo showing some of the reality of the real Africa and its creatures was not accepted. Is only the good cute side of what really happens accepted? This photo was taken at sunrise in Ngorongoro Crater in Tanzania. It's a hyena with part of a baby zebra crossing the grassland.  This is an everyday occurrence in Africa.

This topic has been closed for replies.

4 replies

MatHayward
Legend
January 24, 2019

I checked the file at full resolution and don't see any glaring or obvious issues. My assumption is the graphic nature of the image was the initial reason however I do not believe it should have been rejected for this reason. I am checking with the moderation team for confirmation.

-Mat

dennisd65398691
Participant
January 24, 2019

Thanks Mat

MatHayward
Legend
January 25, 2019

The moderation team made a mistake, the file is online now. Sorry about the confusion.

-Mat

dennisd65398691
Participant
January 24, 2019

Thanks everyone. the second of this series, similar, same saturation but farther along in the series past the trac in the grass. It was approved ?

Go figure

joanH
Inspiring
January 24, 2019

Hello dennisd65398691, You can assume that the information Abambo offered you is correct...and then decide if the rejection is because of questionable content or the saturation is overdone. Change the saturation - maybe crop a bit - and resubmit. Mind your selection of words, they attract the buyer but should not be too graphic in this case. If the photo is accepted, you fixed the problem. If it is again rejected, must be the content that is not in the range Adobe wishes to present here. Regards, JH

Abambo
Community Expert
Community Expert
January 24, 2019

Non compliant is this:

Non-compliant file

This reason means that your content doesn’t comply with our Contributor Agreement. Content may be non-compliant due to watermarks, inappropriate or irrelevant keywords or image titles, or questionable, or defamatory content. Your file is also rejected as non-compliant if you receive a reminder to submit a model or property release, or resolve a problem with a release, and you resubmit the file without addressing the issue.

So the only argument would be "questionable" content. I do not see your content as questionable. And I do not think that this is the reason of the rejection. I would tip on a saturation problem.

ABAMBO | Hard- and Software Engineer | Photographer