Skip to main content
NotjungCG_36
Participant
October 22, 2026
Question

File Declined - Similar already submitted

I uploaded this file about two months ago. Today, the file was deleted retroactively. I’m worried—could this cause any issues for my account?

 

And this file was sold two days ago.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    October 22, 2026

    Removal of assets is no reason for immediate concern unless it occurs frequently or it’s caused by customer complaints about poor quality. You can read more about that below.

     

    Hope that helps.

     

    Translate
    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    October 22, 2026

    Adobe audits the database from time to time and removes previously accepted images. You’ll find them in your “not accepted” tab, along with the reason for removal. Such removals do not place your account in jeopardy. 

    Translate
    Jill C., Forum Volunteer
    daniellei4510
    Community Expert
    Community Expert
    October 22, 2026

    Highly unlikely. It happens from time to time.

    Translate
    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.