Files forgotten in the Adobe stock queue awaiting eternal approval.

Files forgotten in the Adobe stock queue awaiting eternal approval.

My account was blocked on October 2nd and unblocked on October 11th. However, since then, none of the files I uploaded for moderation have been viewed.

I used to upload a few files a day (uploaded and submitted on the same day), from 10 to 40, so every day I sent files without taking up too much of my day, and almost every day I received emails that my files had been approved or rejected by moderation.

I haven't received any feedback, either approval or rejection, for over a month now. The last day I received an e-mail was September 28th, and since then my files have been stuck in the queue. The oldest files I have waiting are from August 8th, which means they've been in the queue for 87 days.

Could it be that with the block I'm back at the end of the queue?
Is there some kind of "penalty" for being blocked?

I've already contacted Adobe and asked for clarification, but I've received three identical answers that basically don't answer my question.
"The current average waiting time is approximately 8 weeks, for files to be reviewed." adobe replied (in short)

Has anyone here been through something similar or has any experience to share?

Thank you very much.