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Inspiring
September 5, 2023
Answered

Files in Review after account reinstatement

  • September 5, 2023
  • 2 replies
  • 518 views

What happens to uploaded files for review after a an account is blocked and then reinstated. My uploads for review now appear to be in limbo.

 

Should I delete those in the que and then resubmit? I'm  watching files now that have been in review for well over two months. My ban lasted for less than 10 days, so something doesn't seem right at this point. Would like to make certain the ball stays rolling.

 

No replies from support as of yet.

This topic has been closed for replies.
Correct answer daniellei4510

I would wait. All my images that are now being selected on a daily to semi-daily basis have been on the Review page for 2 months or longer. I say "longer," because it's my guess the waiting period notice doesn't turn over until 30 days. In other words, I myself have never seen an image that has been under review for "2 months and 8 days."  If you delete and re-upload, I suspect your waiting time would be reset and you'll be waiting another 2 months. Or longer.

2 replies

Abambo
Community Expert
Community Expert
September 5, 2023
quote

My uploads for review now appear to be in limbo.


By @mars lewis

Where is "in limbo" situated? If they are still in the "review" tab, what I would expect, keep them there. 

ABAMBO | Hard- and Software Engineer | Photographer
Inspiring
September 5, 2023

Thanks BamBam. "Limbo" is used as a metaphor here. 

Abambo
Community Expert
Community Expert
September 5, 2023
quote

Thanks BamBam. "Limbo" is used as a metaphor here. 


By @mars lewis

😂BamBam?

 

 

If you want answers to your problems, you need to be precise. We do not have insight into your account, so whatever metaphor you will use, it will need to describe the problem…

 

Great for you to have your account back, btw.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
September 5, 2023

I would wait. All my images that are now being selected on a daily to semi-daily basis have been on the Review page for 2 months or longer. I say "longer," because it's my guess the waiting period notice doesn't turn over until 30 days. In other words, I myself have never seen an image that has been under review for "2 months and 8 days."  If you delete and re-upload, I suspect your waiting time would be reset and you'll be waiting another 2 months. Or longer.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.