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Participant
July 11, 2025
Question

Files in the Review Queue are not Being Reviewed

  • July 11, 2025
  • 2 replies
  • 81 views

Hello, I have files to review, AI-generated photos that are 6 months, 5 months, 4 months, etc. ago and they are sitting in the review column. When do you plan to review these images? I think the review deadlines you described in the terms and conditions are not being met. Greetings!

2 replies

yamato713108855
Community Expert
Community Expert
July 11, 2025

If an asset is not being reviewed, try deleting it and rechecking whether it meets Adobe's review criteria, then submitting it again.

There are cases where an asset that was rejected in the past but contains the same factors is left unreviewed.

Jill_C
Community Expert
Community Expert
July 11, 2025

You are not addressing Adobe directly here in this forum and will receive no reply from an Adobe rep. It is not uncommon to have such overlooked files that have waited an extraordinarily long time for review. It has been suggested that deleting and resubmitting them might bring them to the attention of the reviewers. That has worked for me sometimes, but not always.

Jill C., Forum Volunteer