Hi there, i'm trying to upload an illustrator file which is rejected for technical issues, and lists the following possible reasons which neither look my case (find the file at this link😞Your vector file contains a raster/bitmap image, and vector files must not contain raster elements. > NO IT DOESN'TYour JPEG preview file has been compressed too much, so textural problems have occurred in the file. > I DON'T UNDERSTAND THIS, I DIDN'T UPLOAD ANY JPEG PREVIEW FILE BECAUSE I CAN ONLY UPLOAD THE ILLUSTRATOR FILEYour JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels) > THE FILE IS 5000X4000PXYou didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file. > AGAIN, DIDN'T UPLOAD ANY JPG FILECan any veteran help out? What am i missing?Thanks, chiara

Participant

Question

First vector upload rejected for technical issues

Forum|Forum|2 years ago
December 27, 2023
3 replies
269 views

Hi there, i'm trying to upload an illustrator file which is rejected for technical issues, and lists the following possible reasons which neither look my case (find the file at this link😞

Your vector file contains a raster/bitmap image, and vector files must not contain raster elements. > NO IT DOESN'T
Your JPEG preview file has been compressed too much, so textural problems have occurred in the file. > I DON'T UNDERSTAND THIS, I DIDN'T UPLOAD ANY JPEG PREVIEW FILE BECAUSE I CAN ONLY UPLOAD THE ILLUSTRATOR FILE
Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels) > THE FILE IS 5000X4000PX
You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file. > AGAIN, DIDN'T UPLOAD ANY JPG FILE

Can any veteran help out? What am i missing?
Thanks, chiara

Troubleshooting

This topic has been closed for replies.

Abambo

Community Expert

Your file is the result of vectorizing a pixel graphics and did produce a very complex vector file, that is not structured. I would expect a properly grouped file. I wondered why the birds were so put into a corner, the asset is seamless, which is a plus, but the moderator may not have seen that. In addition, the object definition is not “vector like”:

This may pass as an Illustration, but I'm not sure with that neither.

ABAMBO | Hard- and Software Engineer | Photographer

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Chiara3447265552nbAuthor

Participant

Thanks Abambo super helpful! I'll try and place the bird in the middle and not sure about gruoping things since it's very complex, as you correctly state. How does one make a drawing, scans it, vectoriizes it and not have such complexity? Good idea on the "illustration" definition also 😉

Abambo

Community Expert

It's very complex, so it should be properly grouped. You are the creator. You should deliver an asset that can be easily manipulated. It can't be manipulated if the items are all in one big group.

The first thing, I would have to do as a buyer, is to take all elements and put them properly in groups. With this asset, I would simply return it. To much work.

ABAMBO | Hard- and Software Engineer | Photographer

RALPH_L

Community Expert

Looking at the file enlarged I see a lot of mistakes on and arround the berries.

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Chiara3447265552nbAuthor

Participant

Thanks Ralph! By mistakes you mean they are not gruped properly? Or they have too complex and too many elements that confuse?
Because this is a vector from a pixel graphic so it necessarily comes out like this if you zoom in. Maybe it's just not the kind of content adobe is looking for?

Abambo

Community Expert

I would a vector graphic being a vector graphic, with features of a vector graphic (circles, gradiant, …). Vectorizing never can create that. It's good, but normally, manually vectorized work is better.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

The text is stock text and does not necessarily reflect your situation. In addition, what the text states is outdated (Adobes omission!). You only need to give us the header of the refusal reason. Quality issues?

ABAMBO | Hard- and Software Engineer | Photographer

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Chiara3447265552nbAuthor

Participant

Yep the header is quality issues, and in the explanation it says technical issues and then listing the (outdated) issues. Thanks for that, didn't know 🙂

Abambo

Community Expert

(...) the explanation it says technical issues and then listing the (outdated) issues. Thanks for that, didn't know 🙂

By @Chiara3447265552nb

That's Adobe's fault for nor revising these stock texts. They are linked to the error, not written by the moderators, so they are in most of the cases useless. Some, like this, are simply confusing.

ABAMBO | Hard- and Software Engineer | Photographer

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