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Participant
11月 10, 2026 11:26 午前 UTC
質問

For my new account, I already uploaded 6 file , but it not approved, not canceled, and not pending; they are in new not tranfer In review. I need help; how can I solve it

For my new account, I already uploaded 6 file , but it not approved, not canceled, and not pending; they are in new, not referent In review. I need help how can I solve it.

    返信数 4

    Participating Frequently
    11月 14, 2026 12:25 午後 UTC

    like Nancy said, files just sit in the New tab until you submit them, a browser upload doesnt go to review on its own

    but if you did click submit and nothing happened, its usually the metadata : a file with no title or keywords makes the button come up as submit 0 files, so it looks like youre submitting but nothing moves. id put a title and keywords on all 6 first, then try submit again

    also check the sign-up itself is fully finished like daniellei and Nancy said, email and phone verified and the tax form done

    and if some arent even showing under New, look in the Upload issues tab, thats where files that didnt upload properly land. dont re-upload one just because it looks stuck tho, a failed upload can show up 20 min later and sending it again early makes a duplicate

    my son wrote up the portal tabs and that submit step on his site if it helps: https://rushlot.com/guides/adobe-stock-contributor

    翻訳
    Nancy OShea
    Community Expert
    Community Expert
    11月 10, 2026 8:14 午後 UTC
    1. Did you complete the entire onboarding process— verify email & phone, upload tax forms, provide Adobe Stock with a verified PayPal, Payoneer or Skrill account number to which you can receive royalty payments in your home country? 
    1. After uploading files to Stock, did you SUBMIT for Review? 

     

    翻訳
    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    11月 10, 2026 3:00 午後 UTC

    Could you post a screenshot? It sounds like you may. not have completed all the requirements to activate the submit button.

    翻訳
    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    yamato713108855
    Community Expert
    Community Expert
    11月 10, 2026 1:01 午後 UTC

    Is there a message attached to the pending asset?
    Additional steps may be required.

    翻訳