Fotolia - Adobe stock sinc (why again?)

Hi. I was asked by one our member to ask for this, while she can't log into adobestock (wants to fill tax form which will expire at the end of december).
 I tried to log in from my laptop, and mac, and the same thing happens - it's circling around. Both passwords on fotolia and adobestock are reset/changed, and when she try to log into adobestock, it says "we can see you are selling on fotolia - sinc accounts", and when she try to log into fotolia, it says in red letters that account is already in use.
 For me it looks like site glitch? I tried to find some live support/live chat, but i can't find if there is any.
 Any advice?

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